F.A.Q.
NEED HELP? No worries - we got you!
Please find below some of our frequently asked questions :
How Long Does An Order Take To Arrive?
International orders normally arrive within 2-4 days of shipping. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
Which Payment Methods Do You Accept?
Habitat accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
How To Return My Items?
Returning your order is easily handled by PARCEL PANEL RETURNS. click here to start your return application.
Where Can i Find STICKYBESTIE in Stores?
StickyBestie is now stocked in 18 countries with over 1,800+ resellers and counting! Email us at connect@stickybestie.com with your location, and our team will get back to you within 24–48 hours with the nearest retailer info. We’re always close—just a message away!
HOW DO I BECOME A RESELLER?
How exciting! For all wholesale inquiries, please email us at wsl@stickybestie.com. Our team will connect you with one of our sales showrooms or official distributors based on your location. You’ll hear from us within 24–48 hours. Let’s grow together!
ARE YOU LOOKING FOR DISTRIBUTORS?
We’re always excited to grow—and you might be just the partner we’re looking for StickyBestie is currently active in 18 countries, but we’re always open to expanding into new regions. If you're interested in becoming an official distributor, we’d love to have a chat and explore the possibilities.
Please email us at wsl@stickybestie.com with details about your company and location. Our team will review your inquiry and get back to you within 24–48 hours.
Still didn’t find what you were looking for?
No worries—just drop us a message at connect@stickybestie.com and our team will get back to you with a tailored answer ASAP.
We’re here to help, always 💌