At STICKYBESTIE, a hardworking team is
committed to getting your orders to you as quickly as possible. We strive to ship all orders on the same day they’re placed. Typically, if you place your order before 8 PM, it will be dispatched the same day.
Standard Delivery: 3-5 days within Europe.
Express Delivery : Next day or within 1-2 Days Worldwide.
Exceptions: Please note that during Black Friday, Sundays, and Bank Holidays, dispatch times may vary.
While we do our best to ensure timely delivery, any delays caused by our shipping partners (DHL, POSTNL, FEDEX, UPS )
are unfortunately beyond our control.
To return your order enter your email address and verification code to sign in HERE
Go to your order history, select the order and items you want to return or exchange, and follow the instructions, only 4 steps complete the returns request and submit.
Once your request is approved, you will get email update notifications with shipping guidelines.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions
or concerns about your specific item.
If the purchased product is faulty, reach out to us within 7 days of the delivery date.
If the purchased product is lost or theft, Please collect evidence and contact us immediately.
The fastest way to ensure you get what you want is to return the item you have, we allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replacement item
will be shipped to you.
After your return has been processed, you will receive a refund notice from us and it will take an additional 1-3 business days for the refund to be returned to your original payment method.
If more than 15 business days have passed since we’ve approved your return, please contact us at connect@stickybestie.com
We're here to help! Whether you need assistance with your order, want to set up an exciting collaboration, or are interested in carrying our amazing brand in your store, we’ve got you covered.
Order Support: Need help with your purchase? Let us know how we can assist.
Collaboration Inquiries: Looking to partner with us? We’re always open to new and creative collaborations.
Wholesale Requests: Interested in stocking STICKYBESTIE in your store? We’d love to work with you!
Drop us an email at connect@stickybestie.com, and our team will get back to you within 24 hours on weekdays.
