To return your order enter your email address and verification code to sign in HERE
Go to your order history, select the order and items you want to return or exchange, and follow the instructions, only 4 steps complete the returns request and submit.
Once your request is approved, you will get email update notifications with shipping guidelines.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions
or concerns about your specific item.
If the purchased product is faulty, reach out to us within 7 days of the delivery date.
If the purchased product is lost or theft, Please collect evidence and contact us immediately.
The fastest way to ensure you get what you want is to return the item you have, we allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replacement item
will be shipped to you.
After your return has been processed, you will receive a refund notice from us and it will take an additional 1-3 business days for the refund to be returned to your original payment method.
If more than 15 business days have passed since we’ve approved your return, please contact us at connect@stickybestie.com
