Returns centre

We want you to love what you ordered. If something is not right, you have 30 days from the date of delivery to send it back for an exchange or a refund.

How to start a return

Email helpdesk@stickybestie.com with your order number and tell us which items you are returning and why. We will email you a return label within one working day.

Return shipping costs

We send you a prepaid return label. A fee of USD 5.00 is deducted from your refund to cover the cost of return shipping. There are no other return charges.

Return address

Returns are received at:
STICKYBESTIE LLC
120 N. Racine Ave., Suite 100
Chicago, IL 60607
United States

Please use the label we send you and do not ship returns to any other address, as we cannot guarantee they will reach us.

Condition of returned items

Items must be unworn, undamaged and returned in their original packaging with any tags still attached.

Refunds

Refunds are issued to your original payment method within 5 working days of your return arriving with us. You will receive an email confirmation as soon as the refund is processed.

Cancellations

Orders can be cancelled free of charge at any time before they are dispatched. Email helpdesk@stickybestie.com as soon as possible and we will stop the order if it has not already left the warehouse.

Damaged, missing or delayed orders

Email helpdesk@stickybestie.com with your order number and, for damage, a photo. We will replace or refund the order.

Contact

STICKYBESTIE LLC · Registration no. 0008053437
1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
Email: helpdesk@stickybestie.com
Phone: +1 385 347 2791